RAS Manager

SRKay Consulting Group View all jobs

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 2 days ago
Job OverviewThis role is for our US-based Media Analytics client account. We are seeking an accomplished leader to develop and scale our reporting function, serving as a critical partner to our senior leadership team. This role is responsible for operationalizing and executing all aspects of report production for C-suite communications leaders at Fortune 500 companies. Your mandate: ensure the seamless, efficient, and high-quality delivery of recurring and ad hoc media analytics reports that empower client decision intelligence. As the leader of our reporting operations, you will oversee a high-performing global team, drive process optimization, as well as uphold rigorous standards of accuracy, timeliness, and brand alignment. Our goal is to make reporting faster, smarter, and more cost-effective-and this role plays a central part in achieving that vision. You must be familiar with data analysis and insights generation methods, but your focus will be on building and managing the infrastructure, workflows, and talent that make exceptional reporting possible.Key Responsibilities
  • Team Leadership & Development: Recruit, mentor, and retain a best-in-class team of reporting professionals.
  • Foster a culture of accountability, continuous improvement, and operational excellence.
  • Operational Execution: Oversee the end-to-end delivery of all client reports (weekly, monthly, quarterly, adhoc, etc.), ensuring on-time, error-free, and brand-consistent outputs across recurring and ad hoc projects.
  • Process Optimization: Design, implement, and refine scalable workflows, documentation, and quality assurance protocols to maximize efficiency and consistency.
  • Resource Management: Manage team capacity, project assignments, and resource allocation to meet dynamic client needs and deadlines.
  • Report Development: Guide the team through basic report development, including insights generation and data storytelling.
  • Cross-Functional Collaboration: Partner with Media Analysis, Insights & Analytics, Client Success, and Data Visualization teams to ensure smooth handoffs and alignment with client expectations.
  • Act as a key escalation point for operational or client issues, and crossteam dependencies.
  • Quality Assurance: Establish and enforce robust QA standards to guarantee the accuracy, completeness and professionalism of all deliverables.
  • Innovation & Technology: Evaluate and implement new tools, automation solutions, and best practices to keep reporting operations at the forefront of the industry.
  • Champion experimentation and continuous improvement to set new standards for quality and scalability in media analytics reporting.
  • Leadership Liaison: Serve as the primary liaison to company leadership on all matters related to reporting operations, providing regular updates, risk assessments, and recommendations for continuous improvement.
Requirements & Skills
  • 8+ years of experience in reporting operations, business operations, client reporting, analytics, or client services with 3+ years in a leadership or management role.
  • Proven expertise in managing large-scale, deadline-driven reporting functions for enterprise clients or high-stakes stakeholders.
  • Demonstrated success in building and leading high-performing teams, including hiring, coaching, and performance management.
  • Exceptional operational and project management skills, with a track record of process optimization and quality assurance.
  • Strong business acumen and executive presence; able to communicate effectively with C-suite leaders and cross functional partners.
  • Strong grasp of media analysis, data storytelling in marketing/communications, and reporting frameworks, with the ability to guide others on best practices in those domains.
  • Proficiency with reporting and data visualization tools (Excel, PowerPoint, Tableau, or similar) and workflow automation platforms.
  • Relentless attention to detail and a passion for operational excellence.
  • Passion for driving a culture of innovation and learning to coach talent and drive change with minimal oversight.
  • Bachelor's degree required; advanced degree or relevant certifications a plus.

SRKay Consulting Group