Sales Manager - B2B
- Kannur, Kerala
- Rs. 30,000 per month
- Permanent
- Full-time
- Build and maintain strong, long-term relationships with existing clients. Serve as a trusted advisor to architects, interior designers, and decision-makers.
- Identify and capitalize on business opportunities within existing accounts. Upsell or cross-sell relevant products and services.
- Oversee and coordinate the order process to ensure timely and accurate delivery in line with client expectations.
- Lead negotiations that result in profitable deals while ensuring customer satisfaction and long-term partnerships.
- Achieve and exceed assigned sales and retention targets for both existing and potential clients.
- Proactively resolve any client concerns, ensuring a high level of customer satisfaction and client retention.
- Prepare and present detailed reports on sales performance, client engagement, and satisfaction metrics. Provide feedback and strategic insights to improve services and offerings.
- Bachelors degree preferred; minimum of a high school diploma required.
- 27 years of proven B2B sales experience, ideally in interior design, furniture, or building materials industries.
- Experience in handling key accounts and working directly with architects, interior designers, or similar B2B clients.
- Strong communication skills in English and the local language.
- Ability to build rapport with high-level stakeholders and decision-makers.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Excellent understanding of sales, marketing, and negotiation strategies.
- Fast learner with a passion for sales and client success.
- Self-motivated, goal-oriented, and driven by results.
- Strong presentation skills and professional demeanor.
Expertia AI Technologies