Project MAnager
Ciel HR View all jobs
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Lead the management for BOT transition activities for Payment Hub system maintenance from NEC to MGS (Mizuho Global Services).
- Ensure readiness for eventual BOT transfer milestones in collaboration with MGS and NEC leadership.
- Coordinating all necessary preparations for the transfer to MGS, such as facility setup, environment readiness, and HR related arrangements.
- Develop and manage project plans covering recruitment, training/OJT, knowledge transfer, and operational readiness, with support from the existing Senior Manager.
- Coordinate with Japan-side stakeholders for schedule alignment, task clarification, and delivery expectations.
- Manage daily operations for Test Lead, Test Engineers and future roles (e.g. Application Engineers, System Administrators and so on).
- Track progress, prepare daily/weekly status reports, and ensure timely escalation of issues and risks.
- Facilitate KT (Knowledge Transfer) sessions, maintain transition-related documentation, and monitor competency ramp-up.
- Lead execution governance including quality control, change management, and process adherence.
- Plan and maintain resource allocation, including attrition buffer management and productivity tracking.
- Drive communication across cross-functional teams in Japan and India.
- Solid experience managing IT operations or application support projects (preferably in financial systems).
- Deep understanding of the Waterfall software development lifecycle (SDLC), including phase gates (Requirements Basic Design Detailed Design Build/Unit Test Integration Test System Test UAT Release), deliverables, quality gates, and change management.
- Understanding of software testing processes and Linux/Unix-based operational environments (RHEL/AIX).
- Experience managing multi-role technical teams (QA, Test, Application Support, Infra).
- Strong project management capabilities including planning, risk management, and stakeholder alignment.
- Ability to understand operation manuals, technical specifications, and workflows in English.
- Experience with tools such as JIRA, MS Project, and Teams.
- Experience with payment systems, ISO20022, or banking/financial platforms.
- Familiarity with BOT/Managed Services transitions or offshore delivery setup.
- Hands-on understanding of test processes and automation environments (Playwright/Selenium etc.).
- Exposure to RHEL/AIX operational processes, deployment workflows, and patch management.
- Experience collaborating with Japanese organizations; Japanese language skills a plus.
- PMP, CSM, ITIL Foundation, or related certifications preferred.
- Bachelor s degree in Computer Science, Information Technology, Engineering, or equivalent.
- PMP/Prince2/ITIL certifications strongly preferred.
- Additional certifications in project management or service delivery are a plus.