Relationship engagement & HR Manager

emagine

Bangalore, Karnataka
Permanent
Full-time

30 days ago

Job Title: Relationship Engagement Manager (REM)Location: Bangalore, IndiaExperience: 8+ yearsIndustry: Consulting & Staffingemagine is a leading European consultancy delivering high-end IT and Business services. Headquartered in Denmark and established in 1994, we have been enabling top-tier organizations with cutting-edge consulting solutions across Europe. Since 2018, emagine has built a strong presence in India with its office located in the heart of India's Silicon Valley - Bangalore. Our India operations are supported by a dynamic leadership team and a strong management foundation. We play a key role in global project delivery, talent solutions, and consulting services, supporting clients with agility and excellence across domains. With a growing team of skilled professionals, emagine India continues to contribute significantly to the company's global success, delivering value-driven services with precision and passion.Job Summary:We are looking for an experienced Relationship Engagement Manager (REM) to drive seamless employee experience and operational excellence across our contract workforce. This role demands strong relationship-building capabilities, HR operational expertise, and a deep understanding of consulting/staffing dynamics. The REM will act as a key bridge between internal teams, deployed consultants, and client stakeholders to ensure effective workforce management and engagement.Key Responsibilities:1. Consultant Lifecycle Management

Manage onboarding, confirmation, extension, and exit processes for contract employees

Coordinate issuance of offer letters, contracts, and onboarding documents

Ensure smooth induction, background verification, and timely joining

2. Client & Consultant Engagement

Serve as the single point of contact for consultants deployed at client sites

Build and maintain strong relationships with client stakeholders to ensure consultant satisfaction and retention

Facilitate regular check-ins, feedback sessions, and performance reviews

3. Compliance & Documentation

Ensure end-to-end compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishments, etc.)

Maintain accurate consultant records and documentation in line with audit requirements

Coordinate with compliance and legal teams/vendors for timely updates and filings

4. Payroll & Attendance Coordination

Liaise with payroll teams to ensure timely and accurate disbursal of consultant salaries

Manage attendance tracking, timesheet collection, and client approvals

Resolve any payroll discrepancies or concerns raised by consultants

5. Employee Engagement & Grievance Redressal

Design and drive engagement initiatives for contract staff

Address consultant queries, grievances, and escalation matters promptly

Foster a positive consultant experience throughout the engagement cycle

6. Reporting & Stakeholder Communication

Prepare and share MIS reports, engagement trackers, and consultant dashboards

Provide proactive updates to internal leadership and client teams

Support client audits and workforce reviews with necessary documentation

Qualifications:

MBA/PGDM in Human Resources or related field is a plus

Minimum 8 years of experience in HR Operations, Employee Engagement, or Client Relationship Management within the staffing/consulting industry

Strong understanding of compliance and consultant lifecycle in India

Proficient in MS Office, HRMS, and reporting tools

Key Competencies:

Strong interpersonal and stakeholder management skills

High ownership and attention to detail

Empathy, responsiveness, and solution-oriented mindset

Ability to work in a fast-paced and dynamic environmen

emagine

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