Technical Business Analyst

Bangalore, Karnataka
Permanent
Full-time

17 days ago

Company DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.Job DescriptionPosition:Reporting to the Senior Project Manager of Product & Engineering, Technical Business Analyst will bridge the gap between clients and internal technical teams, analyzing commercial, clinical, and real-world data to support analytics-driven consulting engagements. You'll help design solutions, document requirements, build dashboards, and translate complex data into strategic insights.Responsibilities:

Gather, analyze, and document business requirements related to software solutions and data ingestion pipelines.
Collaborate with product managers, developers, and data teams to translate business needs into technical specifications.
Capture stakeholder needs using JIRA, Confluence, UML diagrams (use cases, activity, sequence).
Assist in designing and validating ETL/ELT workflows for ingesting structured and unstructured healthcare data.
Define and maintain BRDs, user stories, process flows, wireframes, acceptance criteria and manage versioning through the full requirements lifecycle.
Leverage statistical/quantitative methods to ensure data accuracy and business relevance.
Participate in sprint planning, backlog grooming, and Agile ceremonies to ensure clarity of deliverables.
Facilitate JAD sessions; maintain stakeholder alignment through clear documentation and updates via Confluence/JIRA.
Model business processes using UML and tools like Visio; evaluate design options against feasibility, ROI, and compliance.
Use JIRA for backlog management, sprint planning, issue tracking, and coordinating UAT cycles.
Understand ML workflows (training, testing, evaluation).
Familiarity with GenAI tools such as ChatGPT, GitHub Copilot, and AutoML platforms to enhance analytics and automation.
Enforce data governance using Snowflake (data lineage/metadata) and cloud-native access control.
Support compliance initiatives aligned with GxP, GDPR, Indian privacy laws using structured audit documentation and controls.
Experience with Snowflake, and at least one public cloud (AWS or GCP).
Understand data ingestion, orchestration, storage, and security in cloud environments.

Requirements:

Strong understanding of SDLC and Agile methodologies (Scrum, SAFe, or Kanban).
Proficient in SQL, BI tools, Python, cloud platforms, and UML modeling.
Demonstrated experience eliciting and managing requirements in compliance-driven projects.
Knowledge of ML workflows and GenAI applications in analytics context.
Strong grasp of data privacy and governance frameworks

Ability to work independently and as a team player.
Ability to understand others and clearly express thoughts.
Ability to manage multiple concurrent objectives, projects, or activities.
Strong communication, presentation, and interpersonal skills with ability to engage both technical and non-technical stakeholders.

Qualifications

Bachelor's degree in Engineering, Technology, Computer Science, Science;
Master's degree is desired.
4+ years relevant industry experience (Healthcare, Pharmaceutical Consulting, Management Consulting, Hospital systems, Payers, Enterprise level data-analytical solutions)

Additional InformationOUR CULTURAL BELIEFS:Patient Minded I act with the patient's best interest in mind.Client Delight I own every client experience and its impact on results.Take Action I am empowered and empower others to act now.Grow Talent I own my development and invest in the development of others.Win Together I passionately connect with anyone, anywhere, anytime to achieve results.Communication Matters I speak up to create transparent, thoughtful and timely dialogue.Embrace Diversity I create an environment of awareness and respect.Always Innovate I am bold and creative in everything I do.Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.Follow us on |

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