Assistant Business Transformation Manager, APAC

• Assist in gathering business requirements, conducting discovery sessions, and researching industry practices to support the development of IT and non-IT solutions.
• Document detailed requirements and proposed solutions for review and approval by senior management.
• Support analysis of current business usage of order to cash management processes and related IT tools
• Contribute to change management efforts to drive adoption of new processes, improve operational productivity, and enhance compliance and reporting accuracy.
• Participate in Business Acceptance Testing (BAT), including scenario design, data migration validation, and process reviews.
• Assist in training end users and providing functional support for process and system usage.
• Collect and document enhancement requests and new ideas from business teams, coordinating with IT for feasibility assessment.

• Work with departments to identify key processes for review and improvement.
• Engage with stakeholders to understand current workflows and pain points.
• Support process streamlining initiatives using tools such as business process re-engineering and operations analysis.
• Coordinate with internal IM teams on IT-related solution design, testing, and implementation.

• Degree in related field, with at least 5 years of relevant working experience
• Process Improvement/Process Excellence certifications strongly preferred
• Experience in staffing industry preferred
• Experience in business process re-engineering, operations analysis and research, enterprise risk management, business continuity management
• Holistic approach to problem solving with ability to see the bigger picture/assess risks
• Results-oriented, analytical and innovative Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution
• Driven with a continuous Improvement mindset
• A strong team player, but also possess the ability to work independently
• Good networking abilities with strong stakeholder management skills
• Excellent verbal, written and presentation skills.
• Excellent organizational & leadership skills.

• Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, Adecco's industry and market dynamics, value drivers, services, systems and processes
• Be a change agent capable of communicating and driving change throughout the organization
• Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels
• Ability to spar/challenge, Open to Travel
• Excellent listening and probing skills
• Proficient in all Microsoft Office applications with a strong ability to adapt quickly to new software tools.
• Strong hands-on experience with Power BI for data analysis and visualization (including DAX and Power Query), and with Power Automate for workflow automation and process improvement.
• Experience in Salesforce Administration, including user and data management, is a plus.
• Knowledge of Workforce Management tools, Payroll systems, and Billing processes is highly desirable.

Adecco