Assistant Manager

EXL Service

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 3 days ago
Job Description:
  • Ensure to collect all necessary documents as per credit policy for assigning credit limits.
  • Maintaining bookkeeping databases and spreadsheets, updating information as needed
  • Communicating with previous clients and customers to request payment and arrange payment plans
  • Collecting payment from customers and accurately recording it into the system
  • Handling of any overdue escalation mails from customers
  • Collection and maintain list of security details for customers.
  • Month end processing and reporting requirements.
  • Ensuring all associate activities are compliant to the audit requirements.
  • Maintain and develop relationships with relevant markets and clients serviced by team and all major customers within those markets as appropriate.
  • Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager.
  • Assign and process Credit requests.
  • Perform customer preliminary check in tools like SAP/Oracle /Net Suit
  • To ensure adherence to SLA at all times

EXL Service

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