
User Acceptance Test Manager
- Bangalore, Karnataka
- Permanent
- Full-time
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
- Provides leadership, mentorship, and performance management for UAT staff, including testers and business analysts.
- Serves as the point of escalation for UAT-related issues and decision-making.
- Continuously assess and improve UAT processes, toolsets, and team capabilities.
- Transformation & Thought Leadership -
- Introduce and scale AI/ML, GenAI, and autonomous testing techniques into the testing lifecycle.
- Evaluate emerging tools, Agentic Testing, deliver proof of concepts and champion adoption across teams.
- Implement best practices, Testing strategy contributing to enterprise-level transformation roadmaps.
- Delivery & Stakeholder Management
- Ensure on-time, high-quality delivery of enterprise software across monthly and quarterly releases.
- Collaborate with product, development, architecture, and release teams to embed quality from the start.
- Manage risk, compliance, and traceability throughout the testing lifecycle.
- Monitor Test metrics (test coverage, defect leakage, automation ROI) and continuously improve test effectiveness and efficiency.
- Leadership and People Management
- Cultivates exceptional culture and ensures employees feel valued and empowered.
- Recruit, develops, motivate and manages the team's performance.
- Provide guidelines, support and coaching to ensure that team members have the competencies, capabilities and tools to consistently deliver individual and team objectives.
- Deep knowledge of Testing frameworks
- 13+ years of experience in Test Management, with 5+ years in transformational leadership roles.
- Hands-on experience with test management tools (e.g. Selenium, Cucumber, UIPath, Agentic Testing)
- Experience working in Agile, Waterfall, or hybrid project environments.
- Good problem solving and communication skills
- Excellent verbal and written communication skills for effective interaction with internal teams, external partners, and stakeholders.
- Proven experience in building and leading high-performing teams.