
GMS-Senior-SailPoint IDN
- Bangalore, Karnataka
- Permanent
- Full-time
- Should have experience on IdentityNow SaaS solution L2/L3 support
- Will be responsible for applications onboarding
- Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls.
- Partner with Product Management to ensure your team has clear tactical and strategic backlogs
- Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
- Recruit, coach, develop, and motivate high performing engineers
- Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions
- Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
- Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
- An exceptional mentor and leader with a passion for continuous improvement
- Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM)
- Experience in technologies, such as Java, Ldap, RDBMS and Linux.
- Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache)
- Experience in development configuration of standard custom IAM integrations using java or other major scripting languages.
- Experience in hands on development, estimations, sizing and custom IAM integrations.
- Advanced documentation and presentation skills and well-versed with SDLC process.
- Exposure to process frameworks and methodologies.
- Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
- Automating of manual tasks performed by administration team.
- Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion.
- Troubleshoot IdentityNow Issues
- Bachelor or college degree in related field or equivalent work experience
- 5-10 years' experience
- IdentityNow managed support experience and application onboarding
- Knowledge on Java, Scripting knowledge like PowerShell, Perl etc.
- Good soft skills i.e., verbal & written communication, technical document writing etc.
- Exposure to global security standards e.g., PCI, SOX, HIPAA etc.
- Prior experience working in remote teams on global scale.
- Customer orientation skills.
- SailPoint Certified IdentityNow Engineer (Good to have)
- Willingness to be on call support
- Willingness to work in 24*7 rotational shifts as required