About LearningShalaLearningShala is a growing EdTech platform committed to empowering learners by connecting them with the best online courses, certification programs, and career guidance. We bridge the gap between education and employability by partnering with leading universities, training institutes, and industry experts.Role SummaryAs a Program Advisor, you will be responsible for counseling prospective learners, understanding their educational and career goals, and recommending suitable courses and programs offered on the LearningShala platform. You will play a key role in converting leads into enrollments by building trust and providing accurate information and support.Key Responsibilities- Engage with potential learners via calls, emails, WhatsApp, or video consultations.- Understand their academic background, career aspirations, and upskilling needs.- Recommend relevant programs that align with their goals.- Follow up with leads systematically and ensure timely closure.- Maintain accurate records of interactions using CRM tools.- Collaborate with marketing and operations teams for smooth learner onboarding.- Meet and exceed monthly enrollment targets.- Provide post-enrollment support if needed.Requirements :- Bachelor's degree in any field (Education, Business, or related fields preferred).- 1-3 years of experience in academic counseling, career advising, or sales (EdTech preferred).- Excellent communication and interpersonal skills.- Strong persuasion and problem-solving skills.- Self-motivated and target-driven.- Comfortable with handling CRM and data entry tools.Preferred Skills :- Knowledge of higher education and certification programs.- Experience working in a fast-paced startup or EdTech environment.- Multilingual abilities (e.g., English + Hindi or any regional language) is a plus.What We Offer :- Competitive salary + performance incentives- Opportunity to grow with a fast-scaling EdTech platform- Supportive team environment- Learning & development opportunities (ref:updazz.com)
