
Training Program Manager
- Bangalore, Karnataka
- Permanent
- Full-time
- Collaborate with the commercial org, marketing, and product teams to develop and implement training materials and resources.
- Conduct needs analysis and execute findings.
- Build and curate courses and curriculum to create online and in-person learning experiences and environments.
- Design learning activities, assignments, and assessments.
- Collaborate with subject matter experts to develop course content.
- Deliver and facilitate training sessions.
- Manage program logistics including scheduling, producing webinars, managing logistics for face-to-face sessions.
- Manage vendor relationships.
- Manage online learning communities.
- Monitor training, capture metrics and provide regular reports on effectiveness.
- Analyse and continuously improve content working with the relevant subject matter experts.
- Stay current on best practices in instructional design.
- Experience working in a Matrix organization.
- Strong interest in learning and development.
- Knowledge of instructional theory, adult learning principles, and needs assessment.
- Proficiency with learning management systems (LMS).
- Understanding of website design best practices.
- Excellent project management and organizational skills.
- Experience with development platforms, including Articulate 360 and Vyond.
- Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and clients.
- Strong critical thinking skills.
- Ability to prioritize and manage multiple simultaneous deadlines.
- Experience facilitating/teaching over web-based technologies and large face-to-face audiences.
- Bachelor’s degree or equivalent experience in instructional design, education, or related field preferred.
- Experience as an instructor.
- Previous experience in instructional design, learning, or training.
- Experience in a sales operations or sales enablement role a plus.
- Strong understanding of sales processes and methodologies, including sales enablement platforms and technologies.