
Operations Expert
- Pune, Maharashtra
- Permanent
- Full-time
- The AVP within SES will have to work in coordination with the staff within the department and with co-managers to ensure all the day to day activities are performed within the agreed SLA’s .
- The AVP will need to prepare complex report/MIS and presentations.
- The AVP will also be responsible to work alongside VPs and Dsvto address and escalate all risk and operational issues.
- Responsible for ensuring that day to day controls are being followed and any risks and issues are escalated and reported on a timely manner.
- Other responsibilities include cross -Regulatory reporting, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given timelines.
- AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives.
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
- Engage staff in Securities Services/org Initiatives.
- Conduct regular team meetings to address issues/ concerns.
- Facilitate change initiatives within the team.
- Manage finance operation activities as well as change initiatives.
- Prepare complex MIS (Excel, Power Apps) and presentation decks (PPT, Tableau)
- Identifying operational risks proactively and mitigating appropriately.
- Have in depth knowledge of Securities Services Life Cycle
- Work very closely with the process owners/stakeholders and other internal clients for overall mitigation of risks in the process
- Building and refining controls metrics (benchmarks) by involving team and onsite management.
- Identifies, analyses, and resolves complex problems related to product line or functions using best practices and change precedents to resolve
- Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process.
- 10+ Years of experience with minimum of 5 years in BFA domain
- Experience in a Banking domain and/or related support functions including understanding of products. business and operational processes. Knowledge of Custody Business incl. Billing process would be an advantage.
- Experience in dealing with Lean Production / Six Sigma (ideally Green Belt/ Black Belt certification)
- Knowledge/ experience in data science and machine learning will be added advantage
- Experience in business intelligence and business analytics
- Experience in business analysis, data analytics, SQL knowledge
- Experience working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritised stories.
- Good knowledge of business analysis methods and tools (agile, waterfall, Jira, Confluence, MS Office)
- Familiar with Excel, PowerPoint, Visio etc.
- Ability to work in a Matrix organization with stakeholders spread across geographies.
- Experience of agile (scrum) methodology
- Experience in conceptualization and solution definition
- Good analytical and problem-solving experience
- Broad knowledge and awareness of (related) business solutions in the marketplace
- Ability to identify and interpret stakeholders needs and requirements
- Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organisations including appreciation of different cultures during collaborating and sharing.
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs