Vigocare - Manager - Business Development (4-10 yrs) Bangalore/Hyderabad (B2B/Corporate Sales)
Vigocare Private Limited
Hyderabad, TelanganaBangalore, Karnataka
Permanent
Full-time
1 month ago
Job Title: Business Development ManagerJob Type: Full-TimeLocation: Bangalore & HyderabadRole Overview:- As a Business Development Manager (BDM), you will take complete ownership of enterprise customer accounts after sign-up. - Your responsibilities include launching the product, managing relationships, expanding revenue opportunities, and ensuring high customer engagement and retention. You will work cross-functionally to deliver value and grow long-term partnerships.Key Responsibilities :Account Growth & Nurturing : Build strong relationships, monitor usage, and identify upsell opportunitiesCustomer Retention : Address customer pain points and ensure satisfaction through proactive supportChurn Management : Identify and mitigate churn risks early by addressing root causesMaximize LTV Drive ongoing clinical and commercial value for sustained engagementCross-Selling & Upselling : Introduce relevant modules and upgrades to meet evolving client needsEngagement Programs : Organize doctor meets, training sessions, and stakeholder engagement activitiesTeam/People Management : Coach customer-side teams (KAMs/Support execs) to ensure operational excellence- Proficiency in MS Office, CRM platforms, and basic digital communication tools Why It's ImportantCore Competencies:- Competency Why It's Important- Hospital Workflow Understanding Navigate clinical and operational adoption challenges- Product & Operational Orientation Ensure smooth implementation, adoption, and troubleshooting- Stakeholder Management Coordinate effectively with doctors, admins, IT, and procurement teams- Medical & Decision Support Acumen Communicate the clinical impact and decision-support logic of the platform- Communication & Influence Build trust, drive alignment, and motivate usage across all levels- Problem Solving & Ownership Resolve issues promptly and maintain a strong client relationshipKey Traits & Attributes:Trait What to Look ForPersuasive & Influential Ability to drive adoption, motivate engagement, and influence decision-makersExtroverted & Approachable Builds rapport easily with clinicians and hospital staffHigh Cognitive Aptitude Quick learner capable of handling complex and dynamic informationPatience & Persistence Manages slow accounts and nurtures long-term opportunitiesSelf-Driven & Accountable Takes full ownership of customer success and performance metricsExperience Requirements:5-6 years of experience in one or more of the following areas:- Healthcare business development- Hospital account management- Pharma (new therapies/innovative drugs, GTM teams)- Specialized diagnostics (e.g., stem cell banking, genomics, screenings)- Experience managing hospital or clinic accounts, with a focus on post-sale engagement and revenue responsibility- Proven ability to manage multiple stakeholders: doctors, administrators, procurement, nursing staffEducational Qualifications:- Bachelor's degree in Life Sciences, Pharmacy, Biomedical Engineering, Allied Health, or B.Tech with healthcare exposure- MBA in Healthcare, Marketing, or General Management is preferred but not mandatoryAdditional Requirements:- Proficiency in English and relevant local language (based on assigned territory)- Willingness to travel frequently to hospitals, clinics, and client sites- Comfortable working in cross-functional teams (Sales, Product, Customer Support)- Proficiency in MS Office, CRM platforms, and basic digital communication tools (ref:updazz.com)