Mgr, Machine Learning Quality Engineering Mgmt
ServiceNow
- Hyderabad, Telangana
- Permanent
- Full-time
- 7+ years of software product quality engineering experience including test planning, implementation and execution.
- 5 + years of Experience in a management position for technical teams
- Advanced working knowledge of test engineering processes and methodologies; Expertise in test planning, test case management, code coverage and defect analysis
- Experience with Machine learning/Generative AI testing and Machine learning model quality evaluation
- Significant hands-on experience in project management and Agile/Scrum product development life cycles
- Thorough understanding of performance testing and automation testing
- Proficient with Containerization Technologies (Docker, Kubernetes)
- Demonstrated leadership, coaching and mentoring skills combined with flexibility working in a dynamic, fast moving product development environment.
- Collaborative but decisive personal style; highly effective communicator and problem solver.
- Manage multiple competing priorities while driving resolution and getting results
- Delivering Support for identified functions – driving resolution, reporting & managing SLA, and KPI, root cause analysis. Perform the role of Critical Escalation Manager.
- Hiring, mentoring, and managing team of QA & Support Engineers
- Open to travel – This role might require occasional travel