Assistant Manager

• Be a change agent in bringing in data driven approach in problem solving & decision-making process.
• Interact with Customers, understand requirements and achieve their KPIs.
• Drive Lean Sigma methodology in implementing Process & Quality improvements across the Centre.
• Train Green Belts (GBs) using relevant modules & exercises Periodic mentoring of GB projects, tracking progress and driving timely closure.
• Identify Improvement opportunities and achieve quality objectives.
• Identify process gaps, non-conformities support in conducting RCAs and data analysis on problems.
• Periodic monitoring & control of Quality Management System
• Plan, execute, and document internal audits in accordance with ISO 9001 and CMMI models to improve overall project maturity of the Delivery Unit.
• Support the development, maintenance, and improvement of QMS and process frameworks.
• Promote quality awareness and provide training related to QMS, ISO, and CMMI practices.
• Monitor adherence to standard operating procedures and conduct process reviews.
• Prepare documentation for audits and reviews.
• Proposal review and signoff of First of Projects.
• First of Projects tracking and enable team in successful execution of these projects.
• Prepare quality reports and dashboards.
• Status reporting to Senior Management on regular basis, seek support or intervention wherever needed.
• Should be able to understand Project and Quality metrics, guide the project team in managing projects.
• Assist in preparing the organization for external/customer audits and assessments.

• Good working experience with IPMS (Integrated Project Management System) and GPF (Global Project Management Framework).
• Good knowledge and understanding of QMS, standards and process frameworks of ISO 9001 and CMMI.
• Basic understanding of process improvement methodologies.
• Ability to mentor and guide team in performing Root cause analysis.
• Ability to mentor and guide team in continuous improvement.
• Ability to mentor and guide team in preparing for standard audits.
• Proficient in tools like MS Office, QMS tools, audit management systems, and document control systems.

• Understand deliverables to internal and external stakeholders.
• Diligent, with attention to detail and a passion for quality.
• Assertive, adaptable and Analytical.
• Good documentation, and problem-solving skills.
• Strong relationship building skills.
• Excellent collaborator.
• Self-motivated and self-reliant.
• Effective communicator at all levels.
• Good at Team Management.
• Team player, able to work on own initiative.
• “Can-do” attitude, willing to go the extra mile.
• Passion for problem solving & continuous improvement.
• Green Belt Certified (Preferred).
• Excellent communication skills, both written and spoken English.

• Bachelor’s degree in Engineering
• Total 15-18 years of experience and 4-5 years of experience in GPF (Global Project Management Framework). Good PMMA score in internal audits.

Quest Global