
Wholesale KYC Operations - Middle Office - Associate
- Mumbai, Maharashtra
- Permanent
- Full-time
- Manage new business requests received from the Front Office and facilitate the KYC process end to end.
- Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements.
- Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required.
- Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence.
- Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
- Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests.
- Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups.
- Assist Relationship Managers with overnight screening, client exits, and any other KYC related tasks as required.
- Manage personal workload and priority items and ensure timely escalation of key risks/issues to management.
- Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region.
- Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business.
- A working knowledge of KYC/Compliance/AML procedures and standards.
- Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.'s. etc.)
- Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
- Strong verbal and written communication skills.
- Strong time management, organizational, relationship building skills.
- Quality client focus, strong controls mind-set and strong customer service skills (e.g. oral and written communication skills)
- Prior experience of adhering to controls and compliance standards.
- Ability to grasp/learn concepts and procedures quickly.
- Knowledge of KYC & Client onboarding is preferred with at least 5 years' experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
- B.S. Degree or equivalent
- Fluency in written and spoken Mandarin preferred.