Business Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Business Analysis
- Activities Enhancements Analysis - Until the level of technical design stage. Bring it to price ability stage. It includes working with both customers and coordinated with the R&D Development Manager and TLs.
- Write new requirements / User Stories / solution design documents, for new functionalities (New features, CRs, Product Improvements etc.). This will usually (but not necessarily) be done after a communication session with the customers.
- Customer business knowledge - will be part of each new functionality implementation
- Review and assist TW to update existing documents (Sapiens RI Product books, Training Material, Project Implementation relevant documentation, report & interface definitions) so they reflect the latest requirements approved by customers. This task will be on-going with specific milestones set in agreement with customers and will get full TW support.
- Knowledge focal point for QA team
- Train the QA team with the business processes of customers.
- Explain the different Technical Documents / Reports to the QA team - when they are used? For what purpose? Etc.
- Review User Stories' test scenarios from customers with the intention of explaining the business scenarios / processes behind it to the testers.
- Write test scenarios and provide examples for further test cases prep of the QA team.
- Review QA Test Cases - In the long run you should be the focal point of knowledge regarding customer's business processes. As such you should have the capabilities to review and comment on QA Test Cases (TC) while testing system and customer's business processes.
- Participate / review some of the system testing and analyze internal incidents before releases to customers. The goal of the testing activities will be to simulate the way customers will test / use the system.
- Education : MBA Experience required is minimum 5 years.
- Excellent analytical skills Experience with Insurance Systems.
- Excellent command of the NA P&C insurance business (experience in P&C Claims )- must,
- Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
- Excellent communications skills English (mother tongue level) - must Representative
- Experience with US customers.
- Excellent analytical skills
- Experience with core organizational product implementations
- Ability to match between customer functional requirements and application system options/functionalities in an efficient way.