Assistant Manager

• Process and validate credit notes from vendors, ensuring proper application against original invoices in Workday.

• Reconcile credit balances and ensure accurate ledger postings.

• Investigate discrepancies or unmatched credit memos and work with internal teams or vendors for resolution.

• Monitor EDI invoice feeds and identify errors or failed transactions in Hyland OnBase and Workday.

• Investigate EDI-related discrepancies (e.g., missing PO, duplicate invoices, data mismatches) and resolve issues in coordination with vendors and IT teams.

• Maintain proper documentation and resolution logs for audit and compliance purposes.

• Handle and resolve vendor queries related to invoice status, credit note application, payment timelines, and EDI issues.

• Collaborate with procurement, business units, and internal finance teams to resolve complex queries efficiently.

• Maintain an organized record of open and resolved queries in alignment with SLAs.

• Accurately index credit invoices and supporting documents in Hyland OnBase to ensure traceability and easy retrieval.

• Ensure data integrity and compliance with company documentation standards.

• Provide feedback on recurring issues and suggest improvements to reduce exceptions and processing time.

• Participate in system testing or enhancement projects related to EDI or credit invoice processing.

EXL Service