TechOps-DE-CloudOpsAMS-GWClaims-Senior

Bangalore, Karnataka
Permanent
Full-time

24 days ago

At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Career FamilyTechOps - Technology ConsultingRole TypeGuidewire Support EngineerThe opportunityAs a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives.Your key responsibilities

Design, build, support & Defect fixing.
Performce Root Cause Analysis and provide fixes
Enhancements and code changes
Manage the integration of Guidewire software with other external systems
Design, modifies and implements Guidewire product suite
Proactive monitoring
Must be flexible to work in shifts (Rotational Shift - India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
Manages the middleware applications which has various interfaces including Guidewire system (preferable).

Skills and attributes for success

Deep understanding of Guidewire framework Claim Centre, implementation, architecture and components.
Must have experience in GuideWire Claim Center 9.0 version+ (Cloud Certified- Associate or ACE)
Well versed in development streams - Configuration/Integration/Both
Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
Implementation of Rules (including UI Validation) using GOSU scripting.
Metadata Configuration of Rules (including UI Validation).
Integration with External Systems and Guidewire Platform supported integration techniques.
Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
Experience in Insurance domain, preferably in Property & Casualty.
Should have understanding and experience of software development best practices.
Excellent business communication skills
Excellent leadership skills
Prior Client facing experience
Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
Understand service management and change management activities, along with SLAa and estimator tools.
Have exposure to working in shifts and on-call support.
Should have worked on incident management and problem management.

To qualify for the role, you must have

5-8 years of work experience in Guidewire product
Graduation or equivalent degree
Experience in production support

Ideally, you'll also have

Application Maintenance & Support experience
Exposure to tools like ServiceNow, ALM etc

What we look for

A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support
Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries

What we offerEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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