EducationAny graduate but preferably B.E./B.Tech/MCA in Computer ScienceExperienceMust have 7-9 Years of Experience in IBM/EMC or Other Storage productsMandatory Skills/Knowledge1.Prepare SOPs, Gather Asset information and create architecture diagram.2.Prepare operational Manuals. System Admin L3 will provide Subject Matter Expertise for system administrators, resolve complex issues and guide and coach L2 Engineers.3.Provide recommendation for service improvement.4.Aptitude towards problem solving and troubleshooting skills on Storage, SAN/NAS connectivity.5.Excellent product knowledge and troubleshooting skills on any two products IBM/EMC/HPE and Unified/NAS/S3 products6.Excellent Implementation and Operational knowledge on Replication technology/DR.7.Intermediate understanding of Operating systems and Networking8.Excellent understanding and basic troubleshooting knowledge on SAN and NAS.9.Experience in atleast two models IBM ESS 5k/Flash 91XX//PMAX/VMAX/Isilon/DS8k/HP Primera, XP8, storeonce, Scality, NetApp Cluster mode, Hitachi products.10. Experience in Cisco MDS or Brocade switches11. Excellent verbal and written communication skills12. Leadership skills in working with cross technology platforms. Extensive client interaction will be required.13. Experience in troubleshooting in a technical environment.14. Excellent analytical and problem-solving skills.15. Must have software, hardware and architectural knowledge of storage16. Must be able to support rotational shifts.17. Should be comfortable with learning new technologies and travelling PAN India to support new projects18. Change process (CR) is a mustPreferred Skills/Knowledge1.Knowledge of Remote Support and Remote monitoring processes and concepts2.Tools Knowledge on HP SM3.Experience in Unix/Linux, Windows and Vmware4.Exposure on Virtualization.Desired CertificationsCertifications that are directly related to administration or implementation or designing of storage arrays is mandatory (Not specific to any vendor)Good to have any certifications from following listNetApp Certified Technology Solutions ProfessionalNetApp Certified Data Administrator, ONTAPHPE ASE Storage solutionsHPE XP8 Data Replication and High Availability H61R3SHPE XP8 Storage Array Administration and Configuration H61R2SManaging HPE Primera HM9Q4SSoft Skills1. Must have good troubleshooting skills.2. Must be ready to learn new technologies and acquire new skills.3. Must be a Team Player4. Should be good in Spoken and Written English.
