BPO Outbound sales manager

• Proven team leadership experience to manage and guide sales teams effectively (Mandatory skill).
• Strong market analysis abilities to evaluate sales trends and predict future market behavior (Mandatory skill).
• Expertise in process improvement to enhance sales operations and ensure alignment with business goals (Mandatory skill).
• Strong performance monitoring skills to assess team output and devise strategies for improvement.
• Capability in sales coaching to mentor sales staff, elevating their skills and performance.
• Proficient with CRM management to track customer interactions and maintain advantageous client relationships.
• Proven track record in account management, ensuring sustainable growth and satisfaction of client accounts.
• Ability to develop and implement sales strategy to meet or exceed sales targets and align with organizational goals.

• Lead and manage outbound sales teams to ensure achievement of sales targets.
• Conduct market analysis to understand client needs and identify new sales opportunities.
• Drive process improvements to enhance efficiency and effectiveness of sales operations.
• Monitor team performance, providing feedback and direction to improve productivity.
• Deliver sales coaching to continuously enhance team capabilities and address performance gaps.
• Oversee CRM systems to track sales activities and manage client relationships effectively.
• Develop comprehensive sales strategies that foster sustainable growth and enhance client satisfaction.
• Collaborate with other departments to ensure seamless client onboarding and issue resolution.

Expertia AI Technologies