
Clients Services Specialist - CLO, AS
- Mumbai, Maharashtra
- Permanent
- Full-time
- The Corporate Trust business is responsible for a broad portfolio of conventional debt and securitization transactions and service teams are required to engage directly with transaction parties supporting the administration of structured and non-structured debt issuances in accordance with the contractual terms.
- This role is exciting and broad ranging: the successful candidate will have extensive interaction across the transaction value chain and will be a critical component of the end-to-end service delivery to the client on a day-to-day basis ensuring all requirements are met in an accurate and timely manner.
- Duties will include processing client transactions and instructions, maintaining internal systems, producing reports in support of the front office to ensure the client always receives the best possible service.
- The successful candidate will be required to cover European working hours supporting the EMEA business.
- Corporate title will depend on the relative experience of candidate
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
- Supporting the Corporate Trust EMEA business across a portfolio of CLO deals within Structured Finance vertical
- Timely completion of client & deal management system records, for record keeping, document handling and revenue management - ensuring accuracy of data at all times
- Processing and settlement of deal related transactions - including account opening, payments, investments, and securities settlements.
- Interacting with deal parties including swap counterparties to ensure accurate and timely maintenance of deal portfolios and facilitating all necessary payment and reporting obligations.
- Monitor and reconcile client ledgers, bank ledger, fee billing, late payment claims and other operational MIS break reports, providing regular feedback to client services management on all outstanding items.
- Ensuring daily accuracy of all Structured Finance deal portfolios, including loading new assets & maintain existing collateral, swap & liability data in relevant applications, enabling client services account managers to run hypothetical trading scenarios on a timely basis.
- Assistance in the preparation of periodic cash manager, investor and payment date reports and respond to any corporate action event requirements.
- Timely escalation of client or operational problems to team leaders / department head as relevant
- Supporting fellow team members, team leaders and department head on an ongoing basis
- Any other duties or ad-hoc projects as required.
- Relevant experience in a similar role in investment banking or corporate banking administration
- Experience in CLO administration and/or loan operations.
- A good understanding of the global financial services industry, Fixed income, and Debt Capital Markets
- Familiarity with debt capital markets transaction documentation is advantageous, but not essential.
- A practical knowledge of banking operations and an understanding of SWIFT / payment processing
- Basic accounting knowledge and / or strong reconciliation skills
- Experience at interacting widely through a financial service organization.
- The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually.
- Fluent written and spoken English is essential.
- An effective and concise communicator, both verbal and written
- Numerate and analytical with strong attention to detail
- Able to interact with people from different business/disciplines acting consistently throughout the organization.
- A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus
- Able to work in a challenging and rapidly changing business environment.
- Able to adapt to complex financial and operational matters.
- PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided.
- Educated to degree level or similar.
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs