Performs payroll-related functions including but not limited to payroll processing, audits and maintenance. o Adjustments/amendments o GL Balancing and auditing o Tax Reconciliation Backup processing for Payroll Analyst I as needed Complete Peer Reviews Processes payroll(s) for multi-frequency Managed Services clients as scheduled Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner. Prepare off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs. Build strong partnership with clients by providing superior service. Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax) Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed. Demonstrates excellent troubleshooting, root cause analysis skills and is able to implement preventative measures. Mentor Payroll Analyst I team members and assist with development. Conduct knowledge transfer and/or participate in training UKrew Assists with related special projects as required. Maintain discretion and professionalism with team members and clients. Quarter End, Year End, and Open Enrollment assistance and task execution Quickly and easily adapts to change and shifting priorities with enthusiasm. Actions and words consistently provide positive motivation and influence to their team and other teams within UMS. Understands priorities and what is most important to both internal and external customers. Eagerly meets business opportunities and challenges head-on. Leads by example. Proficient report writing capabilities. Experience with large corporate payroll processing that includes exposure to benefits and 401(k) Knowledge of multi-state North American payroll tax laws Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills. Advanced knowledge using the Microsoft Office Suite of software to include Outlook, Word and Excel, including VLOOKUP, formulas, and data analysis. Ability to analyze and resolve problems. Ability to understand and follow written and verbal instructions. Ability to deal effectively with a diversity of individuals at all organizational levels. Coordinate multiple tasks simultaneously. Bachelor's degree or equivalent A minimum of 2 to 4 years related experience, or equivalent combination of education and experience. Experience with large corporate payroll processing that includes exposure to benefits and 401(k) Knowledge of multi-state North American payroll tax laws
