
Associate Specialist, Implementation
- Pune, Maharashtra
- Permanent
- Full-time
- In a customer-facing environment, take ownership of a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
- Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
- 1 to 2 years of experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
- Basic knowledge of payment transaction processing and industry business knowledge
- Ability to interact well with the customer
- Excellent verbal and written communication skills
- Desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Open to work for Night Shift – CST Timings (Non Negotiable)