
Program Specialist
- Bangalore, Karnataka
- Permanent
- Full-time
- Overseeing project processes and procedures; monitoring the productivity and performance of project team.
- Managing all aspects of projects. Setting deadlines, assigning responsibilities, and monitoring and summarizing progress of project.
- Reviewing and ensuring adherence to project materials, deliverables methodologies and procedures.
- Preparing and presenting program level reporting for upper management
- Strong working knowledge on Project planning tools (e.g. MS Project)
- Develops, refines, and communicates tactical plans for own responsibilities.
- Provides the right level of detail as input for strategic plan development.
- Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
- Ensures attention to the detail and dependencies of existing departmental-level plans.
- Plans for allocation of resources in line with unit goals, technical and business objectives.
- Ensures the planning process is integrated with the overall business plan.
- Seeks discrepancies and inconsistencies in available information; explains variances.
- Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
- Identifies many possible causes for a problem based on prior experience and current research.
- Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
- Approaches a complex problem by breaking it down into its component parts.
- Chooses among a diverse set of analytical tools according to the nature of the situation.
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms.
- Recognizes changing demands and priorities; validates changes with management.
- Obtains information about how current assignments contribute to organizational goals.
- Completes current work according to assigned priorities.
- Responds to day-to-day operational priorities while still making progress on project work.
- Performs at least 2-3 concurrent activities without reducing productivity.
- Provides prompt and effective responses to client requests and interactions.
- Monitors client satisfaction levels on a regular basis.
- Alerts own team to problems in client satisfaction.
- Differentiates the roles and responsibilities in a business relationship.
- Works with clients to address critical issues and resolve major problems.
- Utilizes preferred tools, techniques and methods for estimating project cost and time.
- Plans, estimates, staffs, organizes and monitors significant projects.
- Identifies risks and vulnerabilities; creates contingency plans.
- Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
- Maintains open communication among project participants and interested parties.
- Communicates reporting requirements; creates monitoring and control mechanisms.
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.