Executive-Human Resources
- Bangalore, Karnataka
- Permanent
- Full-time
Location: Bangalore
Employment Type: Full-Time
Department: Human ResourcesRole Overview:
We’re looking for a dynamic and hands-on Human Resources Executive to oversee and support the end-to-end HR lifecycle across our darkstore operations, delivery fleet, and HQ support functions. This role is critical in driving performance, culture, compliance, and retention in a high-pressure, fast-paced environment.Key Responsibilities:
1. Talent Acquisition & Onboarding
Drive high-volume recruitment for darkstore staff, riders, warehouse personnel, and shift managers.Partner with Ops leads to ensure staffing levels meet real-time business demand.Design and implement scalable onboarding processes and orientation programs.2. Workforce Planning & Deployment
Work closely with Operations & Logistics teams to forecast workforce needs based on delivery SLAs, peak hours, and business expansion.Coordinate shift scheduling and optimize workforce utilization at darkstores.3. Employee Relations & Engagement
Build a positive work culture across darkstores and field teams.Serve as the first point of contact for HR issues: grievances, conflict resolution, attendance issues, etc.Launch engagement initiatives for blue-collar and field staff (e.g., rewards, performance incentives, safety programs).4. HR Compliance & Policy Implementation
Ensure all labor laws, EHS regulations, and company policies are followed across all operational units.Maintain employee records, contracts, and compliance documentation.Lead investigations and manage disciplinary actions when required.5. Performance & Training
Work with team leads to define KPIs for field and warehouse staff.Coordinate on-the-job training, safety drills, and SOP refreshers.Develop succession planning strategies for shift leads and store managers.6. HR Analytics & Reporting
Generate HR dashboards and reports (headcount, attrition, cost per hire, absenteeism, etc.).Use data to inform decisions, improve workforce planning, and reduce attrition.Key Requirements:
2-4 years of HR experience, preferably in e-commerce, logistics, warehouse operations, or FMCG.Hands-on experience managing blue-collar and frontline workforces.Strong understanding of Indian labor laws and compliance requirements.Ability to thrive in a 24/7 operational environment with rotating shifts.Excellent communication, stakeholder management, and problem-solving skills.Comfortable using HRIS, ATS tools, and Google Workspace/Microsoft Office.Bachelor's or Master’s degree in HR, Business, or related field.Nice to Have:
Experience in startups or high-growth environments.Multilingual proficiency (regional languages) is a plus.Exposure to workforce automation tools or scheduling platforms.What We Offer:
Competitive compensation and performance-based incentives.Fast-paced learning environment with exponential career growth.Opportunity to shape HR practices in a next-gen commerce company.Health insurance and employee discounts on Q-commerce products.