Sr.Technical Specialist ( Windows Admin L3 )

Intertec Softwares

  • Indore, Madhya Pradesh
  • Permanent
  • Full-time
  • 2 months ago
JOB TITLE: Technical Specialist - Windows Admin - L3 (India)JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management.QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)CERTIFICATIONS: MCSE / ITILEXPERIENCE: Overall Experience: 1013 years, Relevant Experience: 810 years, with a minimum of 35 years in L3-level rolesRESPONSIBILITIES (INCLUDES ALL TASKS):We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management.Candidates with additional knowledge of Linux environments will have a competitive edge.Key Responsibilities:
  • Windows Server Administration:
  • Manage and support Windows server environments at an advanced level.
  • Provide Level 3 troubleshooting and resolution for complex system issues.
  • Virtualization and Windows cluster administration
  • Windows Server Upgrade and Migration management
  • Patching and Updates:
  • Plan, implement, and manage patching activities using tools like ManageEngine or SCCM.
  • Ensure compliance with security standards and operational policies.
  • Security:
  • Windows Hardening and Security
  • Vulnerability mitigation management
  • Antivirus administration (Ex: Sentinel, TrendMicro)
  • Active Directory (AD):
  • Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).
  • Maintain security and best practices for AD management.
  • Backup and Disaster Recovery:
  • Manage backup and disaster recovery processes using Veeam solutions.
  • Safeguard data integrity and availability through robust disaster recovery procedures.
  • System Monitoring and Optimization:
  • Proactively monitor system performance, identify issues, and implement enhancements.
  • Handle critical incidents swiftly to minimize downtime.
  • Documentation and Reporting:
  • Maintain comprehensive documentation for system configurations, processes, and updates.
  • Generate detailed reports on system performance, backup activities, and patch management status.
  • Collaboration and Teamwork:
  • Collaborate with cross-functional teams to ensure smooth IT services integration.
  • Provide mentorship and guidance to junior team members.
TECHNICAL SKILLS / COMPETENCIES:MANDATORY
  • Advanced knowledge of Windows servers and related technologies.
  • Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening/ Security and System Performance Optimization.
  • Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune).
  • Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas).
  • Excellent troubleshooting and problem-solving abilities.
  • Capability to thrive in a fast-paced, collaborative work environment.
OPTIONAL
  • Solid experience with Microsoft hybrid environments and Intune.
  • Hands-on knowledge on Linux administration.
  • Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications.
  • IIS, AD connect
SOFT SKILLS:MANDATORY
  • Excellent written, verbal and interpersonal skills
  • Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel

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