
Technical Specialist - Windows Admin - L3
- Indore, Madhya Pradesh
- Permanent
- Full-time
- Manage and support Windows server environments at an advanced level.
- Provide Level 3 troubleshooting and resolution for complex system issues.
- Patching and Updates:
- Plan, implement, and manage patching activities using tools like ManageEngine or SCCM.
- Ensure compliance with security standards and operational policies.
- Active Directory (AD):
- Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).
- Maintain security and best practices for AD management.
- Backup and Disaster Recovery:
- Manage backup and disaster recovery processes using Veeam solutions.
- Safeguard data integrity and availability through robust disaster recovery procedures.
- System Monitoring and Optimization:
- Proactively monitor system performance, identify issues, and implement enhancements.
- Handle critical incidents swiftly to minimize downtime.
- Documentation and Reporting:
- Maintain comprehensive documentation for system configurations, processes, and updates.
- Generate detailed reports on system performance, backup activities, and patch management status.
- Collaboration and Teamwork:
- Collaborate with cross-functional teams to ensure smooth IT services integration.
- Provide mentorship and guidance to junior team members.
- Advanced knowledge of Windows servers and related technologies.
- Proficiency in Licensing, Terminal Services, and System Performance Optimization.
- Expertise in patch management tools (e.g., ManageEngine, SCCM).
- Strong skills in Active Directory management and backup solutions (e.g., Veeam).
- Excellent troubleshooting and problem-solving abilities.
- Capability to thrive in a fast-paced, collaborative work environment.
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