
Technology PM - Service Sustainability/ Risk & Control/Sr. Associate Director, Technology Management
- Pune, Maharashtra
- Permanent
- Full-time
- Tech Lead for who needs to own Tech initiated projects front to back
- Deep Data analysis on the Service Sustainability Book of Work across key Controls like vulnerabilities, patching, ICE automation, server upgrades and others
- Service Governance for Compliance, Regulatory and Cyber Risks.
- Help with Service Compliance for OS Patching, Vulnerabilities and Evergreening Issues.
- Understand the common issues behind the Major Incidents.
- SSP Capacity review and governance
- Certificate ownership and governance
- Stakeholder Management
- Design workflows/ process maps for service transition processes
- Service Resiliency reviews and governance
- Act as interface between Production Engineering and Application teams.
- Sound in IT Risk Management Skill
- Exposure to Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities.
- Experience on Change Management and Capacity Management
- Proven track record in application management and governance.
- Exposure to software lifecycle (build, testing, transition, maintenance).
- Proven track record in Technology as well business stakeholder management.
- Exposure to Payments Processing.
- Construct and maintain dashboards to uplift visibility on service performance.
- Knowledge in SDLC, testing automation, infrastructure orchestration is a plus.
- Curiosity about finding root causes in incidents and outages.
- Sound in IT Risk Management Skill
- Exposure to Cert maintenance and renewals, Infrastructure Patching, Evergreening, Vulnerabilities.
- Experience on Change Management and Capacity Management
- Proven track record in application management and governance.
- Exposure to software lifecycle (build, testing, transition, maintenance).
- Proven track record in Technology as well business stakeholder management.
- Exposure to Payments Processing.
- Construct and maintain dashboards to uplift visibility on service performance.
- Knowledge in SDLC, testing automation, infrastructure orchestration is a plus.
- Curiosity about finding root causes in incidents and outages.