Principal QA - Automation & ERP

Bangalore, Karnataka
Permanent
Full-time

27 days ago

Role OverviewThe Principal QA Engineer is a senior leadership role responsible for defining and executing a comprehensive QA strategy that ensures the delivery of high-quality software for Epicor ERP products. This individual will champion enterprise-wide quality initiatives, mentor QA teams, and architect scalable automation solutions. Working closely with product management, development, and DevOps, the Principal QA Engineer drives continuous improvement in testing practices, tools, and processes, aligning quality objectives with business goals. Ensuring top-quality software delivery across ERP and cloud-based products.Core Responsibilities

Analyze requirements and design full-stack QA tools (frontend, backend, APIs).
Aid in designing and developing AI/ML-powered tools to enhance test automation, defect analysis, and QA reporting etc.
Own and evolve the end-to-end QA strategy (manual, automated, performance, security)
Act as SME in requirements reviews and design discussions for multiple modules
Maintain the product functional-coverage matrix and identify high-risk “hotspots”
Architect, build, and optimize a scalable test-automation framework (UI, API, performance)
Integrate QA seamlessly into CI/CD pipelines (Jenkins, Azure DevOps, GitLab CI)
Leverage IaC (Terraform/CloudFormation) for test-env provisioning on AWS/Azure
Drive “shift-left” testing: reduce manual and automated regression cycle times
Lead root-cause analyses and continuous-improvement initiatives
Define and monitor QA metrics (automation coverage, defect escape rate, cycle time)
Make release-readiness decisions and enforce quality gates

Leadership & Mentoring

Coach and mentor QA leads, senior QAs, and developers on testing best practices
Facilitate QA guilds/brown-bags to share lessons learned and new tools
Support QA resource planning and skill development across the organization

Technical & Domain Skills

ERP Testing: Deep knowledge of Epicor modules, data flows, and large-scale ERP QA
Automation & Coding: Proficient in Python (unittest, pytest), Selenium, Cypress, Playwright
AI/ML in QA: Familiar with AI-driven test generation, anomaly detection, predictive analytics
DevOps/CloudOps: Hands-on experience with Docker, Kubernetes, AWS/Azure services,
SDLC Integration: Strong understanding of Agile, DevOps practices, and QA’s role within them
Tool Evaluation: Stay current with emerging QA tools, frameworks, and AI/ML testing solutions

Key Attributes

Excellent communicator: translates complex findings for technical and non-technical audiences
Strategic thinker: data-driven, focused on risk mitigation and continuous quality improvement
Collaborative leader: builds cross-functional partnerships with Product, Dev, Ops, and Security

#LI-CD1 #LI-HYBRIDAbout EpicorAt Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.We’re Proactive, Proud, Partners.Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.Competitive Pay & BenefitsHealth and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.Global Mobility: Comprehensive support for international relocations and permanent residency processes.Equal Opportunities and Accommodations StatementEpicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.We are an equal-opportunity employer.Recruiter: Chaithra D B

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