International Admissions Mentor

• Take complete ownership of each student's admission journey-from first interaction to university enrollment.
• Build strong, trust-based relationships with students and parents via calls, chats, and virtual sessions.
• Serve as the single point of contact, ensuring smooth progress at every stage.

• Achieve monthly admission conversions by ensuring timely submission of documents, offer letter acceptance, and fee payments.
• Identify and address emotional, financial, or logistical blockers to keep students moving forward.
• Convert interest into commitment through structured follow-ups and strategic nudges-without hard selling.

• Match student aspirations with suitable programs, universities, and scholarships.
• Guide students in SOP writing, documentation, and ensuring high-quality, accurate applications.
• Continuously evaluate and refine program fit based on student goals and financial readiness.

• Manage a personal admissions pipeline-tracking every student's progress and staying proactive.
• Conduct consistent follow-ups via WhatsApp, calls, and email to maintain momentum.
• Resolve objections, answer queries, and prevent drop-offs with timely intervention.

• Clearly explain the full cost of education-tuition, travel, accommodation, and living expenses.
• Assist families with payment planning, financial readiness, and required documentation.
• Drive timely fee milestone completion while maintaining a relationship of trust.

• Align expectations with program offerings and timelines.
• Ensure all promises made during the sales process are met.
• Keep students engaged through sessions, mentoring, and motivational touchpoints.

• Handle escalations with empathy and accountability.
• Coordinate with internal teams (Visa, Services, Sales) to ensure timely resolution.
• Act as the central link between the student and relevant departments.

• Support students with visa documentation and pre-departure formalities.
• Coordinate travel readiness, cultural briefings, and university onboarding.
• Prepare students for handover to post-arrival support teams.

• Maintain detailed records of student journeys, conversion status, and issue logs.
• Share weekly progress reports and flag risks.
• Provide structured feedback to enhance processes, SOPs, and student experience.

• 2-4 years' experience in EdTech, study abroad counseling, inside sales, or account management.
• Strong relationship-building and client-facing experience with individuals or families.
• Proven record of meeting or exceeding sales/conversion targets with structured follow-up processes.
• Excellent communication skills in English and Hindi.
• Highly self-driven, empathetic, and able to manage multiple student accounts simultaneously.

• Admissions Conversions - Students completing registrations and payments.
• Pipeline Progression - % of students advancing through the journey week-to-week.
• Engagement Metrics - Follow-up consistency, contact rates, responsiveness.
• Revenue Realization - Timely collection of registration and tuition fees.
• Satisfaction Scores - Student and parent feedback post-enrollment.

• Sales & Conversion Strategies
• Communication & Negotiation
• Customer Relationship Management (CRM)
• Key Account Management
• Problem Solving & Objection Handling

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