International Mentor - Admissions

• Take full ownership of each enrolled student's admission journey-from interest to arrival.
• Build long-term relationships with students and parents across calls, chats, and virtual sessions.
• Act as the single point of contact, ensuring smooth progress at every stage.

• Drive monthly admission conversions by ensuring students submit documents, receive offer letters, and complete fee payments.
• Understand blockers-emotional, financial, or logistical-and help students move forward with clarity and confidence.
• Convert interest into commitment without hard selling-through structured follow-ups and strategic nudges.

• Align student aspirations with appropriate programs, universities, and scholarship options.
• Collect and organize documents, guide SOP writing, and ensure strong, accurate applications.
• Constantly evaluate program fit and adjust recommendations to match student goals and financial readiness.

• Own a personal admissions pipeline-track every student's movement and stay one step ahead.
• Conduct regular follow-ups via WhatsApp, calls, and emails to keep the process moving.
• Handle objections, resolve queries, and proactively manage delays or drop-offs.

• Clearly communicate total cost of education: tuition, travel, accommodation, and living expenses.
• Guide families through payment plans, financial readiness, and required documentation.
• Push for fee milestones (registration, tuition) while maintaining a relationship of trust.

• Align student and parent expectations with our offerings and timelines.
• Keep communication transparent and ensure promises made during the sales process are delivered.
• Motivate students to stay committed, attend Launchpad & EWYL sessions, and complete the journey.

• Handle escalations with empathy, taking full ownership of the student experience.
• Coordinate with internal teams (Visa, Services, Sales) for timely resolution of issues.
• Act as a central point between the student and various departments for seamless progress.

• Assist students with documentation for visa processing and pre-departure formalities.
• Coordinate travel readiness, cultural briefings, and university onboarding.
• Ensure students are ready for handover to the Student Affairs team upon arrival.

• Maintain updated records of student journeys, conversion progress, and issue logs.
• Share weekly reports on status, red flags, and fee collection.
• Offer structured feedback to improve systems, SOPs, and student experiences.

• 2-4 years experience in EdTech, inside sales, study abroad counseling, or account management.
• Strong relationship-building and client-facing experience with individuals or families.
• Track record of hitting sales or conversion targets with structured follow-up practices.
• Excellent communication in English and Hindi.
• Highly self-driven, empathetic, and comfortable managing multiple students simultaneously.

• Admissions Conversions: Number of students who complete registrations and payments.
• Pipeline Progression: Percentage of students advancing week to week.
• Engagement Metrics: Contact rate, follow-up quality, and responsiveness.
• Revenue Realization: Timely collection of registration and tuition fees.
• Satisfaction Scores: Post-registration feedback and long-term student retention.

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