IT Technology Services Specialist
SAP
- Bangalore, Karnataka
- Permanent
- Full-time
- Handling Incidents, Alerts, and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
- Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
- Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
- Managing daily operations ensuring high availability
- Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
- Coordination with international teams in global projects / crisis handling / de-escalation initiatives
- While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end
- 6 to 9 years of work experience in Linux administration
- IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
- Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
- Understanding of NFS, BlockDevice, Raid concepts
- Scripting experience - Any of Shell, Perl, Python, Go, or similar
- Working experience in Virtualization (XEN, VMware)
- Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
- Experience working in an international environment, being able to work effectively with international and virtual teams
- Capable in technical documentation and creation of knowledge-based assets (KBAs)
- Ability to continuously acquire new knowledge proactively and independently
- Analytical and solution-oriented thinking
- Basic Knowledge in Network and Storage
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 388174 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.