
Head - HR Operations, Transformation & ER
- Mumbai, Maharashtra
- Permanent
- Full-time
- Core HR Operations Management:
- Lead & manage end-to-end HR operations including employee on boarding, payroll, leave & attendance, exit management, and benefits administration.
- Ensure accurate HR data management and reporting through HR systems.
- Drive process automation and digital initiatives to improve efficiency and employee experience.
- Technology & Transformation:
- Lead the journey of Tech Transformation partnering with Global HR Tech Team & working closely with HR COEs.
- Lead HR systems implementation, upgrades, and integration with other business systems.
- Adopting a forward-looking approach to technology implementation to enable data-driven decision-making through effective data management.
- Compliance & Governance:
- Lead the compliance across for all HR process & driving adherence to local Regulatory/ Statutory/ Labour Laws.
- Manage statutory filings, audits, and inspections related to HR.
- Design and implement robust governance frameworks within HR process.
- Employee Relations:
- Manage union relations and advise management on union matters in line with labour laws.
- Handle and resolve complex employee relations issues while ensuring fair and consistent application of company policies, and fostering a positive, inclusive workplace.
- Act as the primary contact for guidance on HR matters such as benefits, policies, and processes.
- Team Management & Leadership:
- Plan workforce and capabilities to ensure smooth functioning and scalable growth.
- Lead a diverse HR Operations team while fostering a culture of development, collaboration, and innovation.
- Manage projects and allocate work within the team based on COE skill sets and growth needs.