Description Operations Analyst Pune About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit www.citco.com About The Team & Business Line Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a core member of our Interface Solutions team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon. Your Role ETL / Data Mapping Core duties include mapping externally provided files into the Citco Normalized Data Container (NDC) tool and Xceptor ETL Tool. SQL knowledge is required (this can be learned) in order to create logic to translate broker-specific files into the normalized values required in the Normalized Data Container. Ensure client data is flowing as expected when new interfaces are implemented. Analyze files and validate that all product/ asset class specific data is being provided. Interpret business logic to define and translate data mappings; QA test and validate output using a suite of mapping tools and downstream target applications. Ensure successful delivery and customer satisfaction as well as management of service expectations including work products, timing, and value to be delivered. Create, maintain and enhance a repeatable process to ensure a quality experience for each client of Citco. Assist management to evolve and enhance set processes and procedures Take a proactive approach to solving issues, display initiative and good example by contributing ideas for increased efficiencies and/or automation of the various support procedures About You Bachelor or master level degree in accounting, finance, business, economics or other relevant professional designation (CFA, CGA, CMA, CA, CPA); General knowledge of databases or experience using SQL Server (T-SQL) and/or Oracle is required. General ETL process experience Any 1-4years' experience in Financial Services with an exposure Operations processing is preferred. Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge. Business Analyst experience is desired besides comfort with the Microsoft Office suite. Ideal candidate has a strong understanding of financial products and strategies that a hedge fund might use. Must possess excellent communication skills. Good problem solving skills. Candidates are required to research problems reported by operations teams to determine if an actual problem exists or if additional training is required. When actual problem exists, they need to recommend a workaround until an actual fix to the problem is implemented. Ability to explain technical concepts to users in terms that can be easily understood. Experience working with data files is a must. Hedge fund operations/ admin experience preferable, preferably with cash reconciliations Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
