Acquisition Process Officer

IDFC FIRST Bank

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 5 hours ago
Job RequirementsRole/ Job Title: Acquisition Process OfficerFunction/ Department: Branch BankingJob Purpose:The role entails driving the process pertaining to account opening and customer service process for the Corporate Salary segment in a branch/region contributing to the larger branch banking channel objectives. The role bearer would be responsible for ensuring high process efficiencies and best in-class customer experience.Roles & Responsibilities:
  • Process forms for account opening and close the service requests for Corporate Salary segment with “First Time Right” approach and keeping errors within acceptable norms
  • Assisting in timely resolution of queries/discrepancies raised by stakeholders
  • Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client onboarding
  • Ensuring adherence to banking regulations & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.
  • Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability
  • Being regularly updated on products, policy and competition
  • Ensure compliance to internal guidelines and regulations
Education Qualification:Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / ManagementExperience: 0 to 2 years of relevant experience

IDFC FIRST Bank