Executive - Business Excellence
- Gurgaon, Haryana
- Permanent
- Full-time
- Auditing and monitoring of the Application support tickets
- Calibration with the stakeholders
- Prepare report and dashboard on various metrics
- Taking quality sessions and huddles
- Assist in the development and implementation of business process improvement strategies.
- Collaborate with cross-functional teams to identify areas for operational excellence.
- Support quality management initiatives to enhance service delivery.
- Analyze business processes and recommend improvements for efficiency and effectiveness.
- Monitor and report on key performance indicators related to business excellence.
- Participate in training sessions to promote a culture of continuous improvement.
- Bachelor's degree in any field.
- 1-2 year of experience
- Strong understanding of operational excellence and quality management principles.
- Proficiency in analyzing and improving business processes.
- Excellent communication and collaboration skills.
- Experience in the Peoplestrong industry is preferred.