Zonal -Key Account Manager- Bangalore
- Bangalore, Karnataka
- Permanent
- Full-time
- Identify, develop, and nurture key accounts in the real estate, hospitality, commercial, and institutional sectors aligned with Nitco’s premium positioning.
- Segment accounts based on volume potential, design relevance, margin contribution, and strategic value.
- Prioritize high-impact projects and decision-makers across multiple cities within the zone.
- Continuously track new market opportunities and increase penetration across Tier 1, 2, and 3 markets.
- Establish strong relationships with key decision-makers: promoters, architects, interior designers, purchase heads, project consultants, and contractors.
- Serve as the brand ambassador of Nitco to strategic accounts, presenting the latest collections, technical innovations, and value propositions.
- Drive solution-oriented discussions tailored to each project's design and budget goals.
- Conduct periodic joint business reviews to strengthen engagement and ensure customer satisfaction.
- Drive cross-category sales across Nitco’s product lines—tiles (floor and wall), engineered and natural marble, mosaics.
- Expand wallet share by identifying renovation cycles, new sites, or expansion opportunities within existing accounts.
- Manage the complete project sales cycle—product presentations, approvals, samples, mock-ups, BOQ finalization, order placement, and delivery coordination.
- Build detailed account plans outlining sales targets, project pipelines, timelines, and influence maps.
- Collaborate with marketing and design teams to deliver differentiated value to key clients.
- Liaise with supply chain and plant teams to ensure timely and complete delivery during critical project phases.
- Maintain accurate pipeline tracking, forecast submissions, and CRM updates.
- Drive timely collections by proactively managing invoicing, credit terms, and reconciliations with large accounts.
- Track overdue accounts and work with finance to resolve disputes or delays.
- Maintain account-level financial health through structured follow-ups and reporting.
- Work closely with internal teams (design, dispatch, product, customer care) to fulfill client commitments end-to-end.
- Represent the customer internally to align delivery and product specifications with expectations.
- Share timely insights on market trends, competitor activities, and pricing benchmarks to influence strategic planning.
- Graduate in Business, Marketing, or Civil Engineering; MBA preferred
- Minimum 12+ years of experience in B2B/project sales or key account management
- Proven success in project-based sales, long sales cycles, and large stakeholder engagements
- Strong network with architects, developers, consultants, and procurement heads
- High ownership, strategic thinking, interpersonal influence, and multitasking ability
- Willingness to travel extensively across the zone and manage multi-location projects.