Assistant Manager, Support, OTCR Systems

• Description Delivery of Operational Risk system support on a timely and accurate manner within agreed SLA and leading the teams to ensure such a delivery Key Roles & Responsibilities
• Understand the nuances of OR Reports and terminologies (Process, Risk , Key controls and Residual risk).
• Promote understanding, practice, and culture of Operational Risk within the team
• Provide training on OR systems to the users / global community
• Ensure integrity of source and document the process such that it acts as reference document
• Ensure all change impacting Operational Risk communities are well communicated to team as well as reflected in reports
• Maintain up to date Departmental Operating Instruction and other documents in connection with reporting for which the team is responsible

• A person with 5 - 6 years of experience in OR and Stakeholder Management
• Good Excel and Power Point knowledge
• Good communication skills
• Data analysis and reporting skills
• A team player who enjoys working with people at all levels as well as being able to work independently and under pressure to meet tight deadlines.
• Knowledge in Operational/Credit/Market Risk and MS Access would be an added advantage
• Continuous Improvement in Productivity to the standards prescribed from time to time.
• Ensure that all management information is produced in line with the defined schedule and quality

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

• A person with 5 - 6 years of experience in OR and Stakeholder Management
• Good Excel and Power Point knowledge
• Good communication skills
• Data analysis and reporting skills
• A team player who enjoys working with people at all levels as well as being able to work independently and under pressure to meet tight deadlines.
• Knowledge in Operational/Credit/Market Risk and MS Access would be an added advantage
• Continuous Improvement in Productivity to the standards prescribed from time to time.
• Ensure that all management information is produced in line with the defined schedule and quality

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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