Fleet Manager-Trichy

Tamil Nadu
Permanent
Full-time

1 month ago

Dear Candidate, We have immediate opening for Fleet Manager position in a leading Food Delivery company at Trichy . location. Experience: 1yrs of work experience. Salary: Max 4 LPA Education: Any Location: Trichy . Contract to hire. Key Roles & Responsibilities: Oversaw ~2X order growth in Ludhiana. Managing a team of 200-300 Delivery Partners & 5 Executives directly on the daily basis. Pickup & Delivery Partner attendance to be maintained basis demand on the daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/ field training at an individual level for better customer experience. Ensure excellent customer experience by solving order level escalations. Reduce overall monthly attrition by 5% point. Reduced SLAs, attrition and increased compliance as well as serviceability (
99%). Able to analyses and pull out complex data from SQL for better analysis and forecasting. Owned the field operations for Dash (Stores) Gurgaon, Managing a fleet of over 500 riders. Ensure to deliver real time items of grocery and vegetables for better customer experience. Working on defaulter to improve customer experience because for us customer comes first. Interested candidates can share your updated profile to moumita.das@cielhr.com . You can also refer any of your friends who will be interested for the above mentioned position. Regards, Moumita Email: moumita.das@cielhr.com

Ciel HR

Apply Now