We are looking for a dedicated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, responsible for delivering outstanding service and ensuring customer satisfaction through prompt and effective resolution of inquiries, issues, and requests.Key Responsibilities:- Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.- Follow up with customers to ensure their issues are resolved and they are satisfied.- Uphold company values and ensure a high-quality customer experience.Requirements: - 1-3 years of experience in the support department- Minimum of 60% or higher in 10th and 12th grades- Bachelor's degree/Master's degree with no running backlogs- Excellent communication and interpersonal skills (English and Hindi) (ref:updazz.com)
