
Member of Technical Staff - Services
- Bangalore, Karnataka Chennai, Tamil Nadu
- Permanent
- Full-time
- Provide technical guidance and delivery of projects based on Wind River's Cloud Platform and eLxr to Wind River enterprise customers. Many of these projects will require experience in migrating from one VM and/or container environment to another.
- Work with Professional Services Project Managers to prepare project descriptions, identify task lists, set schedules, determine engineering hours, estimate project risk and deliver on successful bids.
- Drive high levels of customer satisfaction on delivery engagements.
- This is a direct customer-facing position and requires comfort with customers and issue resolution.
- Bachelor of Science in Electrical or Computer Engineering, Computer Science, Information Technology, or equivalent technical education
- Cloud based certification (AWS/Azure/GCP/VMware), or Kubernetes certifications - CKA/CKSS/CKAD
- At least 5 years of relevant technical work experience in customer-facing roles.
- This is a direct customer-facing position and requires comfort with customers and issue resolution.
- You are authoritative in your decision making and drive solutions, based upon service management essentials and documented best practices.
- Enjoy working on leading edge technologies and projects.
- Expertise in Kubernetes, Docker, Elastic, Kafka, & cloud-native technologies strongly recommended.
- Storage configuration expertise such as RAID/Ceph/NFSv3+v4/iSCSI (on NetApp a plus).
- Strong knowledge of Compute Cluster and Storage Cluster concepts.
- Strong knowledge of network stacks, switching, routing, firewalls, proxies, load balancers, etc.
- Experience with security scanning tools, threat prevention, threat isolation, and zero trust designs. Experience with a SIEM provider and design.
- An understanding of how to integrate into Assurance systems.
- Be comfortable with building, reconfiguring and provisioning lab equipment such as servers, physical and virtual routers / networks (including IPv4/v6) in both Wind River and customers' lab environments.
- BMC configurations (iDRAC/ILO/IPM/Redfish).
- Experience in network system-level solution design (physical/virtual/container).
- Exposure to SDN concepts, overlay networks, virtual switches/routers/firewalls/load balancers.
- Linux (Debian / Ubuntu, RedHat / CentOS) background covering deployment, image build, application, and administration.
- Experience with Flux CD or Argo CD a plus.
- Adept at Python and automation languages like Ansible.
- The ability to work on a team & independently on multiple high priority projects.
- Verbal communications via articulation of past project details desired outcomes and written communication skills.
- Strong Problem-solving skills based upon a myriad of differing scenarios
- Ability to replicate customer issues in a Wind River lab