Job Title: Order Management SpecialistShift: Night ShiftJob Location: Coimbatore (WFO)Job Summary:We are seeking a highly skilled Order Management Specialist with experience in Infor CloudSuite (Web UI - SX) ERP. The ideal candidate will have expertise in order sourcing, order entry, and end-to-end order management processes, including Shopify order processing and warehouse order coordination. This role requires strong attention to detail, problem-solving abilities, and excellent communication skills to ensure smooth and efficient order processing.Key Responsibilities:Order Processing & Entry:Perform order entry, sourcing, validation, and tracking to ensure timely and accurate fulfilment.Manually enter and process Shopify orders within the Web UI system.Warehouse Coordination & Sourcing:Monitor and maintain orders as they are transferred between warehouses, ensuring accurate item availability.Source products from appropriate warehouse locations to meet order fulfilment requirements.Issue Resolution & Collaboration:Coordinate with internal teams, including supply chain, procurement, and customer service, to resolve order-related issues.Handle modifications, cancellations, and order escalations, ensuring compliance with company policies.Data Management & Process Improvement:Maintain accurate order records, update system entries, and ensure data integrity.Identify process improvements to enhance efficiency and minimize errors in the order management workflow.Required Qualifications:Experience & Technical Skills:Proven experience in Order Management and Order Processing within a fast-paced business environment.Strong hands-on experience with Infor CloudSuite (Web UI - SX live) ERP.Experience in Shopify order processing and order entry.Knowledge of order sourcing, entry processes, and fulfilment workflows.Supply Chain Knowledge:Familiarity with inventory management, supply chain coordination, and warehouse logistics.Soft Skills:Excellent communication, problem-solving, and analytical skills.Ability to work independently and collaborate with cross-functional teams.