Manager, Project Management

• Responsible for a team, including project managers, project engineers, and documentation coordinators, that supports the power, oil and gas markets
• Motivate and drive the team to providing an excellent Customer Experience
• Drive and track the team performance related to project quality, delivery, and cost to ensure meeting or exceeding expectations
• Responsible for teams’ project execution of day-to-day activities from order reception until customer acceptance/project close out
• Partner closely with internal and external stakeholders to ensure necessary information is available (contracts, T&Cs, contractual specifications, change orders, budget, customer key communications, etc.)
• Proactively collaborate with Commercial Operations team to ensure a clean project handoff
• Support site and team strategies & objectives by driving team member accountability
• Provide an atmosphere where continual training & education are the norm and high performing associates are retained through understanding their career growth opportunities at Flowserve
• Support Operating Model ETO/MTO vision and department’s mission fully and effectively by holding team accountable for their responsibilities and addressing performance obstacles to ensure results are met
• Use key metrics and team accountability meetings as primary mechanisms for monitoring performance, driving effective execution and managing team responsibilities
• Monitor capacity and load of team, making necessary adjustments to manage demand
• Support team members in reviewing customer contracts and mitigating risks for commercial and technical issues as well as in addressing supply chain, manufacturing, testing, or quality issues
• Work with the team to maintain a continuous communication with customer about the status of orders, and coordination of customer interfaces (technical interfaces definition and attendance to inspections)
• Ensure on time projects billing and partner with Finance team to collect cash on time
• Support onsite meetings, testing, onsite supervision, and visits as required
• Escalate all pertinent issues/concerns in a timely manner
• Other duties as assigned

• Project Management, Project Engineering + supervisory or team lead experience.
• Ability to effectively collaborate with both internal and external customers
• Capability to influence others and lead by example
• Excellent analytical and problem-solving skills
• Ability to operate and lead in the day to day as well as maintain vision and focus on strategic, longer-term objectives
• Strong conflict management and communication skills
• Willingness to travel to internal or external customer sites as needed
• Degree in relevant field and 15 years relevant experience
• PMP Certification Desirable

Flowserve