TechOps-DE-CloudOpsAMS-GWPolicy-Manager

Kolkata, West Bengal
Permanent
Full-time

9 days ago

At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunity

Guidewire Claim Centre Support Manager with minimum experience level of 9+ years.

Your key responsibilities

Guidewire PolicyCenter Support and Maintenance (Manager 9+ years) who has the prior experience to manage support projects.
Responsible for designing, building, supporting, and performing defect fixes.
Performing Root Cause Analysis and provide fixes.
Enhancements and code changes.
Must be flexible to work in shifts (Rotational Shift - India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
Proactive monitoring.
Manages the Guidewire PC Configuration & Integration.
Designs, modifies and implements Guidewire product suite.
Should be able to manage the key SLA's and KPI's for the successful execution of project.

Skills and attributes for success

Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components
Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.
Well versed in development streams - Configuration/Integration/Both
Hands on experience in Java/J2EE like web services, API integration.
Experience in production support activities like queue management, plug-in related issues, batch file generations.
Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
Understand service management and change management activities, along with SLAa and estimator tools.
Have exposure to working in shifts and on-call support.
Should have worked on incident management and problem management.
Should have idea on SDLC life cycle along with release planning and management.
Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic

What we offerEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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