Partner Product & Program - New Economy Group

IDFC FIRST Bank

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 1 month ago
Job RequirementsRole/ Job Title: Partner Product & Program-New Economy GroupFunction/ Department: New Economy GroupJob Purpose :'This role will conceptualize, structure, and execute programs and product initiatives to drive engagement within the NEG universe, ensuring alignment with business objectives while delivering value to clients in the new economy ecosystem.Roles & Responsibilities:'1. Program Strategy & Execution:
  • Design and execute structured programs to engage NEG customers across lifecycle stages (onboarding, deepening, retention).
  • Identify customer needs and pain points to drive relevant programmatic interventions.
  • Build partnerships with ecosystem players (accelerators, VCs, co-working spaces, etc.) to run co-branded programs, senior level engagement.
2. Product Development & Proposition Building:
  • Collaborate with product teams across the bank – WB, RB, Pvt Bank to design and launch products tailored for NEG clients, including startups and VCs.
  • Manage product lifecycle and feedback loops, ensuring continuous refinement.
  • Work with the Product & Program Head to build compelling NEG propositions aligned with customer needs.
3. Customer Engagement:
  • Design thought leadership and capability-building engagements (webinars, newsletters, cohort-based programs) focused on larger start ups - NEG clients.
  • Drive adoption of digital and platform offerings across the NEG client base.
  • Build communities around key sectors within NEG to enhance stickiness.
4. Program Governance:
  • Track effectiveness and ROI of programs using structured metrics.
  • Ensure alignment of programs with NEG P&L objectives and strategic goals.
  • Maintain clear documentation and reporting on all ongoing initiatives.
Secondary Responsibilities:'The role brings in the dimension of thought leadership, internal enablement and long term customer pipeline planning, beyond immediate acquisition targets. The ideal candidate must demonstrate strong capabilities in wholesale banking, ecosystem engagement, and strategic platform integration across the startup and tech-enabled business landscape.Key Success Metrics:'1. CA Acquisition (No of Accounts) 2. CA Balances 2. TD Balances 3. Investment AUM 4. TFX Fees 5. Loan disbursals 6. CMS Mandates 7. Journeys Created 8. Processes Defined.Qualifications:MBA/CA/CFA or equivalent from a reputed institution.Experience:5-10 years of relevant experience

IDFC FIRST Bank