Software Engineering Senior Analyst - HIH - Evernorth
- Hyderabad, Telangana Andhra Pradesh
- Permanent
- Full-time
we solve the problems others don’t, won’t or can’t.Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.We are always looking upward. And that starts with finding the right talent to help us get there.Position OverviewWe are seeking a CRM Developer to join our dynamic team.ResponsibilitiesCreate custom catalog items, forms and associated flows, working with business partners and the Service Catalog manager and Product Manager for implementation.Maintain an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc.Create technical documentation on ServiceNow Forms, Workflows, Catalogs, connections to other interfaces etc.Experience with developing custom service portals and creating and implementing complex pages, custom widgets, and UICreate Dashboards in ServiceNow for reporting and trackingOversee development of the ServiceNow solution in accordance with industry best practices to ensure system complianceCoordinate vendors for ServiceNow product flawsConduct staff training on new proceduresAbility to work with automated testing tools to perform testing and maintenancePositive, growth-oriented mindsetProblem-solving skills and attention to detail.Required Experience & Education:Bachelor's degree equivalent in Computer Science, equivalent preferred.2-3 years of experience in development or ServiceNow.Desired Experience:Exposure to Jira and ADOLocation & Hours of WorkEqual Opportunity StatementEvernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.