Digital Ops Head

NodeFlair

Faridabad, Haryana
Permanent
Full-time

1 month ago
Apply easily

1. Key Responsibilities

Strategic Leadership:

- Develop and implement a comprehensive digital operations strategy aligned with the overall business objectives.- Collaborate with other department heads to ensure digital operations are integrated into the overall organizational strategy.

Team Management:

- Lead and inspire a cross-functional team of digital operations professionals.- Provide guidance, mentorship, and professional development opportunities to team members.- Foster a culture of collaboration, innovation, and continuous improvement within the team.

Process Optimization:

- Identify and analyze digital processes to streamline operations and enhance efficiency.- Implement best practices and tools for process automation where applicable.- Monitor key performance indicators (KPIs) to measure the effectiveness of digital operations.

Technology Implementation:

- Evaluate and implement digital tools and technologies to improve operational workflows.- Stay abreast of emerging technologies and trends in digital operations to recommend and implement innovative solutions.

Project Management:

- Oversee the planning, execution, and completion of digital projects within scope, budget, and timeline.- Ensure effective project communication and collaboration among cross-functional teams.

Risk Management:

- Identify potential risks in digital operations and develop strategies to mitigate them.- Establish and enforce security protocols to safeguard digital assets and data.

Collaboration and Stakeholder Management:

- Collaborate with various internal stakeholders to understand their digital needs and align operations accordingly.- Build and maintain strong relationships with external partners and vendors as needed.

Performance Analysis and Reporting:

- Regularly assess and report on the performance of digital operations against established KPIs.- Provide insights and recommendations for continuous improvement.2. Qualifications

Bachelor's or Master's degree in Business, Information Technology, or a related field.
Proven experience in digital operations management, with a focus on strategy and execution.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
In-depth knowledge of digital technologies and their applications in business operations.
Project management certification (e.g., PMP) is a plus.

NodeFlair