Project Manager- CRM Next
- Mumbai, Maharashtra
- Permanent
- Full-time
Will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness.
As a project manager, will lead a number of key projects for the business unit.
As a business analyst, will be the functional expert on the specified application(s).He/she will be the sole point of contact between the business unit and Information Technology's TeamEssential DutiesBusiness Analysis for change management
Project Management ? Design of standard operating procedures (SOP)
Co-ordination with vendor and internal stakeholders to ensure end to end delivery of projects and initiatives.Job Qualifications :-Core CompetenciesBusiness Analysis
Business Planning and Management
Process definition and Documentation
Champion for Change
Problem Solving
Results-oriented; able to work independently as well as in a team
Excellent oral and written communication skillsWork Experience:Past experience of implantation of CRM platforms would be preferred
Proven ability to bridge technology and business goal to provide productive solutions to the required stake holders.
Capability to re-engineer and redefine processes
Experienced in interfacing with key business units including Product, Operations, Vendor Management and Technology Research
Excellent communicator with emphasis on building strong relationships of IT and Operations personnel.
Quick learner who can rapidly adapt to emerging technologies.
Key Skills: Advanced skills in Microsoft Office applications, specifically Outlook, Word, Excel, Power point. Knowledge of MS Project.
Technical knowledge would be an added advantage
Location: Mumbai
Required Experience: 5-8 yrs
Positions: 1
Contact Person: Mamta Chauhan
Email ID: mamta.chauhan@v-konnect.com