Job Description : Job Description: Candidates based from BLR/ HYD & Pune - On high priority. who can join immediately/30 Days' notice period. Salary will deviate for early joiners SPE Activities to perform To understand the process workflow and get trained on the specific functions within timeframe specified Ensure all invoices from the broker are received and indexed. Perform daily reconciliations of brokerage trades and accurate calculation of brokerage. Investigate/resolve any exceptions identified, Liaise with internal teams during the investigation and own the resolution of the issue. Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period Track all the updates and report daily to supervisor/manager and adhere to the checklist All reports to be prepared accurately and submitted on time as per timelines agreed with client. Learn new changes to the workflow, when suggested, and document them down as procedures for sign-off by the manager/client Ensure all process related controls are followed without exceptions. Emails are acknowledge within 24 (1 BD) hours and responded with resolution within 48 hrs from the date of receipt. KNOWLEDGE/SKILL Experience in Reconciliation process Effective communication skills to manage broker/client Basic knowledge of the OTC market, derivative products and operating conventions Excellent MS Excel/Word skills Ability to work with team and demonstrate the positive influences among peers Proven ability to work effectively within strict deadlines Flexibility to work as per business requirements SME Activities to perform To understand the process workflow and get trained on the specific functions within timeframe specified Ensure all invoices from the broker are received and indexed. Perform daily reconciliations of brokerage trades and accurate calculation of brokerage. Investigate/resolve any exceptions identified, Liaise with internal teams during the investigation and own the resolution of the issue. Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period Track all the updates and report daily to supervisor/manager and adhere to the checklist All reports to be prepared accurately and submitted on time as per timelines agreed with client. Learn new changes to the workflow, when suggested, and document them down as procedures for sign-off by the manager/client Ensure all process related controls are followed without exceptions. Emails are acknowledge within 24 (1 BD) hours and responded with resolution within 48 hrs from the date of receipt. Perform QC and ensure all checks are completed and submitted to MC on a daily basis. Share the QC rejections & Invalid Exceptions to the team and inform the management. Weekly/Monthly review of your balance sheet with your respective stakeholders/ business managers. KNOWLEDGE/SKILL Experience in OTC Brokerage Reconciliation process Strong knowledge of the OTC market, derivative products and operating conventions Excellent MS Excel/Word skills Effective communication skills to manage broker/client Ability to work with team and demonstrate the positive influences among peers Proven ability to work effectively within strict deadlines Flexibility to work as per business requirements TL Activities to perform Ensure accurate management of daily reconciliations of brokerage trades and brokerage calculation with Hands-on experience in the process. Exception management, including timely escalation of discrepancies to appropriate stakeholders, follow up and ownership through to resolution Have required communication with Recon team for better understanding of their workflow and making reporting process more efficient Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period All reports to be prepared accurately and submitted on time as per timelines agreed with client. All exceptions are tracked and escalated as per timelines agreed. EOD checklists are reviewed and saved on daily basis All reports (Daily, Weekly & Monthly) should be delivered on time with 100% adherence to SLAs & 100% Accuracy Ensure you are aware & trained on all activities/reports in the team with no dependency on Client and team. Zero escalations from brokers/ for inadequate response. Have regular interactions and review meetings with Client Identify areas of improvement and propose solutions & Ensure any and all change in the process is reported and documented. Review the performance of the team members and maintain Training Matrix, SOP (Change Management), Escalation Tracker, Error Log Assist TM/Management in any adhoc requests and support during their absence. KNOWLEDGE/SKILL Experience in OTC Brokerage Reconciliation process Strong knowledge of the OTC market, derivative products and operating conventions Excellent MS Excel/Word skills Effective communication skills to manage broker/client Ability to work with team and demonstrate the positive influences among peers Proven ability to work effectively within strict deadlines Flexibility to work as per business requirements People Management Key Skills : Brokerage Otc
